Terms & Conditions

Clucking Good Wings

Last updated: March 2026

1. Introduction

Welcome to the Clucking Good Wings website. By using this website and purchasing our products, you agree to the following Terms and Conditions. If you do not agree with any part of these terms, please do not use this website or purchase our products.

Clucking Good Wings provides DIY seasoning and sauce kits designed to be used with chicken wings at home.

2. Product Information

We take every reasonable care to ensure that product descriptions, ingredient information, and images displayed on this website are accurate.

However:

• Colours, packaging, and presentation may vary slightly from images shown.

• Recipes and usage suggestions are provided as guidance only.

Customers are responsible for ensuring products are used safely and stored correctly.

3. Allergens & Food Safety Disclaimer

Our products may contain allergens. Full ingredient and allergen information is provided on product packaging and where possible on our website.

Important Notice:

While every effort is made to keep ingredients separate and maintain high standards of food safety, our products are prepared in a mixed-use kitchen environment that also handles ingredients containing allergens.

Because of this, we cannot guarantee that our products are completely free from traces of allergens due to possible cross-contamination.

Clucking Good Wings cannot accept responsibility for allergic reactions or sensitivities caused by the consumption of our products.

If you have severe allergies or food sensitivities, we strongly advise you not to consume our products.

4. Mixed Kitchen Environment

Our sauces, seasonings, and related food products are produced in a kitchen that prepares multiple food items containing allergens.

Despite strict cleaning and preparation procedures, trace contamination may occur.

By purchasing our products, you acknowledge and accept this risk.

5. Returns & Refunds

Due to the nature of food products, all Clucking Good Wings products are non-returnable and non-refundable once dispatched.

This policy is in place for food safety and hygiene reasons.

However, if:

• your order arrives damaged,

• you receive the incorrect item, or

• there is a problem with your order,

please contact us within 48 hours of delivery and we will review the issue.

6. Order Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• refuse or cancel orders

• limit quantities purchased

• amend product availability

Where payment has been taken and an order cannot be fulfilled, a refund will be issued.

7. Pricing

All prices are listed in GBP (£) and may be subject to change without notice.

Delivery charges will be clearly displayed at checkout.

8. Intellectual Property

All content on this website, including:

• brand name

• logo

• images

• product descriptions

• graphics

• marketing copy

belongs to Clucking Good Wings and may not be copied, reproduced, or distributed without permission.

9. Website Use

You agree not to:

• misuse the website

• attempt to gain unauthorised access to systems

• copy or exploit content for commercial purposes

10. Limitation of Liability

Clucking Good Wings shall not be held liable for:

• indirect or consequential losses

• allergic reactions resulting from consumption of our products

• misuse of our products

• delays or issues caused by delivery carriers

Our liability shall not exceed the value of the product purchased.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Clucking Good Wings

Email: info@cluckinggoodwings.co.uk

Website: www.cluckinggoodwings.co.uk